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FAQs

  • Color Changes: As long as the design is the same, we can make your tags in different colors at no extra charge. For example, 1-10 in gold, 11-24 in blue, 25-36 in green.
  • Reorder Quantity: 12 pieces
  • Below Minimum: Extra $1 per tag for under the minimum
  • How to get started: Go to our Order Form. Fill out the information and you will receive a confirmation email.
  • Order Process: Once we have your billing and shipping information, send your artwork or ideas to info@fallingputt.com. Our artist will send a visual proof for changes and your approval. Once you approve, an invoice will be emailed to you. Prepayment is required to proceed with your order.
  • Payment Types: We accept payments by PayPal to payments@smartcharms.com, or you may call us with a credit card 1-877-482-4276.
  • Time Frame: Once we have payment, we try to get the orders produced within 5-7 business days (M-F).
  • How we ship: If the order fits in a Priority Mail Flat Rate box, we will ship by USPS which usually takes 2-3 days. Otherwise, we ship by FedEx ground. Shipping time by FedEx depends on your location. (We are in Arizona.)
  • More questions? Please contact info@fallingputt.com or call 1-877-482-4276 for more information.